Terms of Service
Last updated: 12/5/2025
Agreement to Terms
By accessing or using My eSIM Global's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our service.
Service Description
My eSIM Global provides digital eSIM services for mobile connectivity worldwide. Our service allows you to purchase and activate eSIM data plans for use in various countries and regions.
Eligibility
- You must be at least 18 years old to use our service
- You must have a compatible eSIM-enabled device
- You must provide accurate registration information
Purchase and Payment
- All purchases are processed through Stripe payment gateway
- Prices are displayed in USD unless otherwise stated
- Payment must be completed before eSIM activation
- Promotional offers are subject to specific terms and conditions
Data Plans and Usage
- Data validity periods start from the moment of activation
- Unused data expires at the end of the validity period
- Fair usage policies apply to unlimited plans
- Network coverage depends on local carrier availability
Refunds and Cancellations
- Refunds are available for unused, unactivated eSIMs within 14 days
- No refunds are provided after eSIM activation
- See our Refund Policy for complete details
Prohibited Activities
You may not:
- Use the service for illegal purposes
- Resell or redistribute eSIM plans
- Share your account credentials
- Attempt to circumvent usage limits
Limitation of Liability
My eSIM Global shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.
Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the modified terms.
Contact Us
If you have any questions about these Terms of Service, please contact us via live chat.
We prioritize your questions and typically respond at the first opportunity.
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